Contact Us

How to reach us

Use the details above to contact our team. Email is the fastest way to get a tracked response from support.

What we can help with

• Account support — sign-in problems, profile issues, account deletion.
• Payments and verification — payment confirmations, verification requests, refund questions.
• Marketplace — reporting a listing, disputes with a seller, payment issues.
• Safety and abuse — reporting harassment, impersonation, spam or content that breaks our Terms.
• Business enquiries — partnerships, advertising and press.

What to include

To help us resolve your issue quickly, send your username, a clear description of the problem, and screenshots or reference numbers where relevant.

Response times

We aim to reply to all messages within 2 business days. Safety reports are reviewed as a priority.

Company details

Finetroubles is operated by Finetroubles Digital Entertainment. Registered business details are shown above; for formal notices or legal correspondence, please email us first so we can direct your message to the right team.