Terms & Conditions

1. Acceptance

By creating an account or using Finetroubles you agree to these Terms & Conditions and to our Privacy Policy and Refund Policy. If you do not agree, please do not use the platform.

2. Eligibility

You must be at least 13 years old (or 18 where local law requires it) and able to enter into a binding contract. You are responsible for keeping your login details secure.

3. Your account

• Provide accurate information and keep it up to date.
• You are responsible for all activity on your account.
• One person, one account. Do not create accounts to evade a suspension.
• You may delete your account at any time from Settings.

4. Acceptable use

You must not:

• Post content that is unlawful, hateful, harassing, sexually exploitative, or that incites violence.
• Impersonate anyone, or misrepresent your identity or affiliation.
• Spam, scrape, or use bots to automate activity.
• Upload malware, or attempt to access accounts, systems or data you are not authorised to access.
• Sell counterfeit, stolen or prohibited items on the marketplace.
• Manipulate games, leaderboards, tournaments or virtual coins.

5. Your content

You keep ownership of the content you post. You grant Finetroubles a non-exclusive, worldwide licence to host, display and distribute that content within the platform so we can operate the service. You confirm you have the rights to everything you upload. We may remove content that breaks these Terms or our community standards.

6. Virtual coins

Virtual coins are a platform credit. They have no cash value, cannot be transferred outside the platform, and may be adjusted or reset where fraud, abuse or a technical error is detected. Coins are handled under our Refund Policy.

7. Verification subscriptions

Verification is a prepaid subscription. We may decline or revoke verification where information provided is inaccurate or where the account breaks these Terms. Fees are handled under our Refund Policy.

8. Marketplace

Finetroubles provides the platform on which buyers and sellers meet. We are not the seller, do not hold buyer funds and are not responsible for the quality, safety or legality of listed items. Buyers and sellers are responsible for their own transactions, taxes and compliance with local law.

9. Games and tournaments

Game results, scores and tournament outcomes are decided by our systems. Attempts to cheat lead to disqualification and may cost your entry fee. Prizes are virtual coins unless stated otherwise.

10. Suspension and termination

We may suspend or close accounts that break these Terms, that we are legally required to close, or that put other users at risk. You may appeal by contacting us within 14 days.

11. Disclaimers and liability

The platform is provided "as is". To the extent permitted by law, Finetroubles is not liable for indirect or consequential loss, or for content posted by users. Nothing in these Terms limits liability that cannot legally be limited.

12. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be addressed through good-faith discussion with our support team.

13. Changes

We may update these Terms. Continued use of Finetroubles after a change means you accept the updated Terms.

14. Contact

Questions about these Terms? Reach us using the details on our Contact Us page.

Questions? Email us at support@finetroubles.com or call +234 815 571 7462 .